Privacy and security

Last Updated January 2024
At Banking and Digital Asset Association, protecting your privacy is important. We respect your privacy rights and secure your personal information. This privacy policy describes how Banking and Digital Asset Association, and its affiliated companies, collect, store, share, and secure your information on our websites or apps. It also describes the choices available to you, such as limiting the sharing of your personal information for marketing purposes or opting out of online interest-based advertising.
We collect information from you in the following ways:
We collect information through your use of our websites or apps;
We collect the information you provide to us, for example when you apply for products or services;
We collect information about you from third parties, such as service providers or credit reporting agencies; and
We collect information automatically through your use of our websites or apps, such as through cookies and similar technologies.
We use and disclose this information to provide you with our products or services, to communicate with you, to provide you with customer service, to market our products or services to you, to develop or improve our products or services, for legal or compliance purposes, or as required or permitted by applicable law. Please review the remainder of this policy for additional details.
This privacy policy applies on websites and apps where it is posted by us. Please note that additional uses of your personal information may be provided to you at the point of collection.
We collect information about you when you apply for our products or services. Some examples include:
Name, address, date of birth, and Social Security number;
Telephone number;
Assets, income, and occupation;
Property address and value;
Account and policy information;
Account login credentials;
Driver's license number;
Financial information;
Credit reports and other consumer report information;
Information from applications and transactions;
Any information you provide us; and
Public information.
We may collect personal information about you, another insured on your policy, or a beneficiary when you or they apply for a policy or service.
If you apply for a product or service, we may collect information from your consumer reports, such as your credit report or motor vehicle report. We also may collect an insurance score, which uses information from your credit report to help predict your future claims. Typical items that could affect an insurance score include payment history, number of revolving, new and collection accounts, bankruptcies, and foreclosures.
You may request the credit report source. Each Banking and Digital Asset Association company has different contact information and instructions for requesting this information, so you will want to review the specific Banking and Digital Asset Association Insurance and Financial Product Privacy Notice that applies.
We may also need to collect your medical information from a medical provider, such as for claims, life insurance underwriting, or as otherwise required.
We may collect information about you from third parties. For example, we may:
Collect change of address information from third parties to correct contact information;
Collect your social media handle, message, or related information from a social media network when you interact with us using those networks;
Collect credit reports from credit reporting agencies when you apply for a financial product or service;
Collect telematics information from your car manufacturer, mobile app, telematics device, telematics data aggregator, or smart home device, sensor, or alarm when you sign up for a usage-based insurance or rewards program that relies on such telematics information;
Collect device information from your smart home device manufacturer when you access or use our services with a smart speaker or other smart home device;
Collect device identification information about your mobile phone or tablet from your device manufacturer or the app store connected to your device when you install or use our apps on your devices.
We may receive information about you from other sources, including publicly-available databases or third parties from whom we have obtained data. We may combine this data with information we already have about you, for example, in order to update our records.
We may collect information automatically using online technologies, such as cookies, logs, web beacons, tags, scripts, local storage, and others, when you use our websites or apps, send us an email, or interact with our emails or advertisements. We may use these technologies for providing our products or services, security, authentication, analytics, product or service improvement, advertising, fraud detection, or similar purposes for our websites or apps.
We may automatically collect from you information including internet protocol addresses, browser information and language, mobile device identifiers, internet service provider, referring and exit pages, operating system, session ID, date and time stamp, geolocation or other location information, and click or touch stream data, movement, scroll, and in some cases, keystroke activity.
We may use local storage, such as HTML5 or Flash cookies, or similar technologies to store content information or preferences or display advertising.
We use this information to:
Conduct website or mobile app analysis,
Recognize your browser or device.
Remember your preferences and interactions,
Collect information about our website or mobile app usage and email responses,
Log activity on our websites or apps
Market products or services to you, and
Offer usage-based insurance and rewards programs.